Shipping & Pickup Information

Pickup & Delivery

Karem Woodcraft offers both local pickup and Australia-wide delivery options across a wide range of timber products and architectural components.

We regularly supply both homeowners and trade customers across Victoria and Australia-wide.

Pickup is available from our Melbourne / Bayswater location by arrangement.

Many products can be delivered Australia-wide, however freight arrangements may vary depending on:

Product size
Order quantity
Delivery location
Custom manufacturing requirements

Custom & Made-To-Order Products

Many Karem products are manufactured, prepared, or customised to suit individual orders.

For custom-sized or made-to-order items:

Measurements and order details are reviewed before production
Our team may contact you if clarification is required
Production and freight timeframes may vary depending on product type and order volume

Freight For Large Timber Products

Some larger timber products, verandah posts, screens, or oversized architectural components may require specialised freight handling.

Where required:

Our team will coordinate suitable freight arrangements
Additional freight details may be discussed after ordering
Pickup options may also be available

Shipping Costs

Shipping costs are calculated at checkout for many standard products.

For oversized, custom, or specialised orders, additional freight arrangements may sometimes be required depending on:

Dimensions
Delivery region
Order complexity

If clarification is required, we will contact you before manufacturing or dispatch.

Returns & Order Issues

If there are any issues with your order, please contact our team as soon as possible so we can assist.

As many Karem products are custom-made or manufactured to order, returns or changes may not always be possible once production has commenced.

For further information, please refer to our Refunds & Returns Policy.

Delivery Areas

Karem Woodcraft supplies customers across Victoria and Australia-wide.

If you are unsure whether freight is available to your area, please contact our team prior to ordering.

Need Assistance?

If you have questions regarding:

Freight
Measurements
Custom sizing
Pickup arrangements
Large orders

Please contact our team and we will be happy to assist.

Phone: 1300 547 581

2/852 Mountain Highway, Bayswater VIC 3153

Fax: (03) 9720 7191

Email: [email protected]

Delivery Australia-wide — Perth, Sydney, Brisbane, Adelaide and every state

Everything Karem makes is made to order in Bayswater, Melbourne — usually in 2 to 3 weeks, up to 4 — and most of it travels well. Compact items (gable finials, corner and eaves brackets, loose balusters, post capitals, fretwork and frieze panels, window pelmets, rosettes and corbels) ship as parcels with the cost calculated at checkout. Larger pieces (turned verandah posts, assembled balustrade panels, gates, screen doors and rafters) go by freight: tell us the delivery suburb when you order and we quote the freight with the job, before anything is made. Interstate customers send a photo or a measurement the same way Melbourne customers do, and the matching service works at any distance.

Delivery to Perth

We deliver timber fretwork, verandah posts, finials, brackets, balustrades, gates and stair kits to Perth and across Western Australia. Parcel-sized components are costed at checkout; posts, panels and gates are quoted as freight to your Perth address once you tell us the suburb. Lead time is the same as a Melbourne order — usually 2 to 3 weeks — plus transit. If you are matching existing period detail on a Perth home, send a photograph with a tape measure in it and we will quote the reproduction and the freight together.

Delivery to Sydney

We deliver timber fretwork, verandah posts, finials, brackets, balustrades, gates and stair kits to Sydney and across New South Wales. Parcel-sized components are costed at checkout; posts, panels and gates are quoted as freight to your Sydney address once you tell us the suburb. Lead time is the same as a Melbourne order — usually 2 to 3 weeks — plus transit. If you are matching existing period detail on a Sydney home, send a photograph with a tape measure in it and we will quote the reproduction and the freight together.

Delivery to Brisbane

We deliver timber fretwork, verandah posts, finials, brackets, balustrades, gates and stair kits to Brisbane and across Queensland. Parcel-sized components are costed at checkout; posts, panels and gates are quoted as freight to your Brisbane address once you tell us the suburb. Lead time is the same as a Melbourne order — usually 2 to 3 weeks — plus transit. If you are matching existing period detail on a Brisbane home, send a photograph with a tape measure in it and we will quote the reproduction and the freight together.

Delivery to Adelaide

We deliver timber fretwork, verandah posts, finials, brackets, balustrades, gates and stair kits to Adelaide and across South Australia. Parcel-sized components are costed at checkout; posts, panels and gates are quoted as freight to your Adelaide address once you tell us the suburb. Lead time is the same as a Melbourne order — usually 2 to 3 weeks — plus transit. If you are matching existing period detail on a Adelaide home, send a photograph with a tape measure in it and we will quote the reproduction and the freight together.

Delivery to Canberra

We deliver timber fretwork, verandah posts, finials, brackets, balustrades, gates and stair kits to Canberra and across the ACT. Parcel-sized components are costed at checkout; posts, panels and gates are quoted as freight to your Canberra address once you tell us the suburb. Lead time is the same as a Melbourne order — usually 2 to 3 weeks — plus transit. If you are matching existing period detail on a Canberra home, send a photograph with a tape measure in it and we will quote the reproduction and the freight together.

Delivery to Hobart

We deliver timber fretwork, verandah posts, finials, brackets, balustrades, gates and stair kits to Hobart and across Tasmania. Parcel-sized components are costed at checkout; posts, panels and gates are quoted as freight to your Hobart address once you tell us the suburb. Lead time is the same as a Melbourne order — usually 2 to 3 weeks — plus transit. If you are matching existing period detail on a Hobart home, send a photograph with a tape measure in it and we will quote the reproduction and the freight together.

Delivery to Darwin

We deliver timber fretwork, verandah posts, finials, brackets, balustrades, gates and stair kits to Darwin and across the Northern Territory. Parcel-sized components are costed at checkout; posts, panels and gates are quoted as freight to your Darwin address once you tell us the suburb. Lead time is the same as a Melbourne order — usually 2 to 3 weeks — plus transit. If you are matching existing period detail on a Darwin home, send a photograph with a tape measure in it and we will quote the reproduction and the freight together.

Not sure whether something will ship? Ask before you order — we will tell you how it travels and what it costs to get it there.

Order direct for delivery or pickup

Collect in Bayswater: Check when your order will be ready and whether its longest piece fits your vehicle.
Arrange delivery to site: Have the delivery postcode, longest piece, and unloading details handy so we can confirm the options for your order.

See how to order from Karem.

When to check freight before ordering

Standard items: enter your delivery postcode at checkout to see the available options.
Long posts or bulky panels: have the product code, longest piece, quantity, postcode and unloading arrangements ready so freight can be confirmed.
Workshop pickup: confirm that your order is ready and that your vehicle can safely carry the longest piece.