Shipping & Pickup Information

Pickup & Delivery

Karem Woodcraft offers both local pickup and Australia-wide delivery options across a wide range of timber products and architectural components.

We regularly supply both homeowners and trade customers across Victoria and Australia-wide.

Pickup is available from our Melbourne / Bayswater location by arrangement.

Many products can be delivered Australia-wide, however freight arrangements may vary depending on:

• Product size
• Order quantity
• Delivery location
• Custom manufacturing requirements

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Custom & Made-To-Order Products

Many Karem products are manufactured, prepared, or customised to suit individual orders.

For custom-sized or made-to-order items:

• Measurements and order details are reviewed before production
• Our team may contact you if clarification is required
• Production and freight timeframes may vary depending on product type and order volume

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Freight For Large Timber Products

Some larger timber products, verandah posts, screens, or oversized architectural components may require specialised freight handling.

Where required:

• Our team will coordinate suitable freight arrangements
• Additional freight details may be discussed after ordering
• Pickup options may also be available

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Shipping Costs

Shipping costs are calculated at checkout for many standard products.

For oversized, custom, or specialised orders, additional freight arrangements may sometimes be required depending on:

• Dimensions
• Delivery region
• Order complexity

If clarification is required, we will contact you before manufacturing or dispatch.

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Returns & Order Issues

If there are any issues with your order, please contact our team as soon as possible so we can assist.

As many Karem products are custom-made or manufactured to order, returns or changes may not always be possible once production has commenced.

For further information, please refer to our Refunds & Returns Policy.

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Delivery Areas

Karem Woodcraft supplies customers across Victoria and Australia-wide.

If you are unsure whether freight is available to your area, please contact our team prior to ordering.

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Need Assistance?

If you have questions regarding:

• Freight
• Measurements
• Custom sizing
• Pickup arrangements
• Large orders

Please contact our team and we will be happy to assist.

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